IMPORTANT NOTICE: November 15, 2012 The Department issues Bulletin #172 Staff Adjusters
The Department has received a number of inquiries from insurers asking if Vermont law provides an exception to the adjuster licensing requirement if the individual adjusting is a staff adjuster of the insurer. The answer is NO, there is NO exception for the adjuster licensing requirement, unless the insurer is a Vermont Domestic fire or casualty company. See Title 8 V.S.A. § 4791(3). Insurers should review thier licensing protocols to ensure their adjusters handling Vermont claims are properly licensed. For information about how to obtain a license, go to www.vermontinsuranceagent.info
NOTICE FOR NON RESIDENT PC ADJUSTER LICENSING: The Department is continuing its effort to streamline licensing function and process. Non Resident PC Adjusters who hold a Resident PC Adjuster license in their Resident State can apply for a license Electronically using SIRCON. The Electronic process is NOT open for Adjusters who are licensed using a DHS (Designated Home State) because their Resident State does not license Adjusters. For those with a DHS, you will need to continue to submit paper applications until the service is opened up. If you have any questions about these changes, please contact Sandra Fraser at sandra.fraser@state.vt.us
For information about licensing requirements, how to apply for a license and FAQs. Vermont Law defines an Adjuster to mean, any person who investigates claims and negotiates settlement of claims arising under policies of insurance in behalf of insurers under such policies, or who advertises or solicits business from insurers as an adjuster. Lawyers settling claims of clients shall not be considered an adjuster. A license as an adjuster shall not be required of an official or employee of a Vermont domiciled fire or casualty insurance company or of a duly licensed resident insurance producer of a licensed insurer who is authorized by such insurer to appraise losses under policies issued by such insurer. See Title 8, §4791.
In order to obtain an Adjuster license an applicant must be at least 18 years of age; must be deemed to be competent, trustworthy and financially responsible; have passed a written examination; meet an experience requirement and submit a license application and fees. The experience requirement may be satisfied in three different ways:
For further information, see Title 8, §4803 (Links to Vermont Statutes web site.)
Resident: (Electronic Application submission is not available at this time)
An applicant must submit to the Department the following:
Attachment #1 Social Security Disclosure is for your information.
Nonresident - Electronic Application
Note: PC Adjusters who hold a Resident PC Adjuster license in their Resident State (Not Designated Home State) can apply electronically using a third party vendor service listed below.
(The site should open in a new window. To return to this page, close the new window.)
Nonresident - Paper Application
An applicant must submit to the Department the following:
Attachment #1 Social Security Disclosure is for your information.
NOTE: All applicants must satisfy an examination requirement in order to be licensed. If a nonresident has not taken an examination, or resides in a state that does not require a license examination, the applicant can either:
What is a Property and Casualty Adjuster?
An Adjuster is any person who investigates claims and negotiates settlement of claims arising under policies of insurance in behalf of insurers under such policies, or who advertises or solicits business from insurers as an adjuster. Lawyers settling claims of clients shall not be considered an adjuster. A license as an adjuster shall not be required of an official or employee of a domestic fire or casualty insurance company or of a duly licensed resident insurance producer of a domestic or duly licensed foreign insurer who is authorized by such insurer to appraise losses under policies issued by such insurer.
The license term is April 1st to March 31st of even years. The Department will send out renewal notices for existing licensees at the beginning of the even year. Note, license fees are not prorated and the license term is fixed, regardless of time of application.
Does Vermont require Continuing Education for Property and Casualty Adjusters?
No.
Is a staff adjuster or other salaried employee of an insurance company who adjust claims required to be licensed in Vermont as an adjuster?
Yes. There is no exception to the licensing requirement in Vermont for staff adjusters or salaried employees with the exception of an official or employee of a Vermont domestic insurance company. See Bulletin #172
Does an Adjuster have specific record keeping requirements under Vermont law?
Yes. Each Adjuster shall keep at the address shown on the license a record of all transactions under the license. The record shall include:
How long do records have to be maintained?
Three years.
Is a Property and Casualty Adjuster authorized to adjust Workers Compensation claims?
No. A person adjusting Workers Compensation claims on behalf of an insurer must possess a Workers Compensation Adjuster license.
Who should I contact with license questions?
For answers to additional questions that have not been addressed in the FAQs above, send an email to dfr.producerlicensing@state.vt.us please be sure to provide a telephone number where we can contact you
Does Vermont allow the use of Catastrophe Adjusters/Appraisers?
Yes. Under Vermont law in the event of a catastrophe a licensed insurer may use an Adjuster or Appraiser who is not licensed in Vermont to adjust claims arising out of the catastrophe. The following guidelines apply:
A catastrophe must have occurred. The Department will notify insurers on its Website if an event has been recognized as a catastrophe by the Commissioner for purposes of allowing the use of individuals who are not licensed in Vermont. Insurers are welcome to contact the Department for further guidance.
For answers to additional questions that have not been addressed in the FAQs above, send an email to dfr.producerlicensing@state.vt.us please be sure to provide a telephone number where we can contact you.
Vermont Department of Financial Regulation
Insurance Division – Producer Licensing
89 Main Street
Montpelier, VT 05620-3101
(802) 828-3303 Telephone
(802) 828-1633 Fax
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