DFR issues consumer alert regarding health insurance scams
MONTPELIER – The Vermont Department of Financial Regulation is warning Vermonters to be aware of potential scams regarding Vermont Health Connect, the state’s health insurance exchange.
Commissioner Susan L. Donegan said today that the department has received reports of fraudulent phone calls made to Vermonters by people pretending to sell health insurance in order to obtain personal information.
“The scams that DFR is aware of have involved tricking consumers into revealing Social Security numbers, credit card numbers or other personal information under the guise of enrolling them in a health insurance plan on Vermont Health Connect,” Donegan said.
Recently the federal government and other states have alerted consumers to watch out for con artists who might try to impersonate navigators and other health insurance sales people in order to obtain personal information. Navigators are state-approved personnel who have been trained to guide people through the enrollment process.
Donegan emphasized that you should never give out personal information such as Social Security numbers, bank account numbers, or credit card information unless you are sure of the individual or institution with whom you are dealing.
If you believe you have received a suspicious call, contact the DFR Insurance Division at 1-800-964-1784.