These documents are not legal documents but are placed here for reference purposes only. For a legal copy please contact the department.

Horace Mann Insurance Co.

Order
Wednesday, February 27, 2013
Docket No. 12-031-I

Horace Mann Insurance Co. and Horace Mann Property and Casualty Insurance Co. paid $8,993 in restitution to Vermont customers whose auto insurance claims were not evaluated properly.An investigation by the department determined that Horace Mann had inaccurately calculated the value of total vehicle losses for seven claims between January and December 2011. In response, Horace Mann has agreed to implement new policies and procedures as well as training for all employees who handle Vermont total loss claims.