Welcome to the Department of Financial Regulation

The Department of Financial Regulation is a state agency that touches the lives of every Vermonter through the regulation and monitoring of a broad spectrum of financial services activities. The chief regulator of the Department is Commissioner Susan L. Donegan.

The Department’s job is to protect consumers against unfair and unlawful business practices in the areas of banking, securities (investments) and insurance, while ensuring that licensed entities are financially healthy. The ongoing work of the Department on behalf of Vermonters helps consumers access financial services with confidence that:

• Consumers are treated fairly, according to the terms of contracts and laws. 
• Regulated companies, institutions and individuals operate within the law.
• Regulated entities operate in a financially sound manner.

The mission of the Banking Division is to protect consumers, regulate banking activities in Vermont, ensure safety and soundness of financial institutions, promote competition and availability of financial services, and educate the public.

The mission of the Insurance Division is to ensure that Vermont remains an attractive marketplace for insurance companies to do business while providing a high level of consumer protection for Vermont’s policyholders. The Division accomplishes its mission by licensing insurance companies and individuals, reviewing and approving insurance rates and  policy forms, assisting Vermonters with insurance complaints, providing consumer education and enforcing violations of Vermont’s insurance laws and regulations.

The mission of the Captive Insurance Division is to maintain a regulatory system that attracts quality business to Vermont, promotes our reputation in the industry, and safeguards the solvency of captive insurers while recognizing the special purpose for which they were created.

The Securities Division regulates entities and individuals who offer, buy, sell, and/or provide advice on securities, such as stocks and bonds, or mutual funds. The mission of the Securities Division is to protect Vermonters and promote the legitimate formation of capital in this state.