Flood insurance is administered by the federal government’s National Flood Insurance Program (NFIP) not under homeowners’ insurance policies. These claims can be complicated and policyholders may have questions in the days and weeks following a flood event. The NFIP call center is reachable at 1-800-621-3362, and will operate from 8 a.m. to 6 p.m. (CDT) Monday through Friday. Specialists will be available to assist policyholders with the servicing of their claims, provide general information regarding their policies, and/or offer technical assistance to aid in recovery.
The FEMA National Flood Insurance Program